{"id":96,"date":"2025-07-27T19:53:44","date_gmt":"2025-07-27T19:53:44","guid":{"rendered":"https:\/\/7seven.cz\/webovky\/?page_id=96"},"modified":"2025-07-27T19:53:44","modified_gmt":"2025-07-27T19:53:44","slug":"reklamacni-rad","status":"publish","type":"page","link":"https:\/\/7seven.cz\/webovky\/reklamacni-rad\/","title":{"rendered":"Reklama\u010dn\u00ed \u0159\u00e1d"},"content":{"rendered":"<h2 data-pm-slice=\"1 1 []\">Reklama\u010dn\u00ed \u0159\u00e1d pro tvorbu webov\u00fdch str\u00e1nek a hostingov\u00fdch slu\u017eeb<\/h2>\n<p><strong>Provozovatel:<\/strong><br \/>\nReklamn\u00ed agentura 7seven.cz \/ <a href=\"http:\/\/www.7seven.cz\">www.7seven.cz<\/a><br \/>\nPetr Vobo\u0159il, jednatel<br \/>\nU Kamenn\u00fdch L\u00e1zn\u00ed 238\/37<br \/>\n415 01 Teplice<br \/>\nI\u010cO: 867 52 421<br \/>\nE-mail: <a>info@7seven.cz<\/a><br \/>\nTelefon: +420 777 977 637<\/p>\n<p><strong>Technick\u00fd realiz\u00e1tor a tv\u016frce webu:<\/strong><br \/>\n<strong>Ji\u0159\u00ed Berec<\/strong>, program\u00e1tor, webdesigner<br \/>\n<strong>E-mail:<\/strong> <a>jiri.berec@seznam.cz<\/a><\/p>\n<div>\n<hr \/>\n<\/div>\n<p><strong>1. \u00davodn\u00ed ustanoven\u00ed<\/strong><\/p>\n<p>Tento reklama\u010dn\u00ed \u0159\u00e1d upravuje podm\u00ednky a postup p\u0159i uplat\u0148ov\u00e1n\u00ed pr\u00e1v z vadn\u00e9ho pln\u011bn\u00ed (reklamace) v r\u00e1mci poskytov\u00e1n\u00ed slu\u017eeb tvorby webov\u00fdch str\u00e1nek provozovatelem, jako\u017e i pravidla elektronick\u00e9 komunikace mezi provozovatelem a objednatelem.<\/p>\n<p>Tento \u0159\u00e1d je vyhotoven v souladu s t\u011bmito pr\u00e1vn\u00edmi p\u0159edpisy:<\/p>\n<ul data-spread=\"false\">\n<li>z\u00e1kon \u010d. 89\/2012 Sb., ob\u010dansk\u00fd z\u00e1kon\u00edk (zejm. \u00a7 1810 a n\u00e1sl., \u00a7 1914 a n\u00e1sl.),<\/li>\n<li>z\u00e1kon \u010d. 634\/1992 Sb., o ochran\u011b spot\u0159ebitele,<\/li>\n<li>z\u00e1kon \u010d. 121\/2000 Sb., autorsk\u00fd z\u00e1kon,<\/li>\n<li>z\u00e1kon \u010d. 480\/2004 Sb., o n\u011bkter\u00fdch slu\u017eb\u00e1ch informa\u010dn\u00ed spole\u010dnosti.<\/li>\n<\/ul>\n<div>\n<hr \/>\n<\/div>\n<p><strong>2. Rozsah odpov\u011bdnosti<\/strong><\/p>\n<p>Provozovatel odpov\u00edd\u00e1 za:<\/p>\n<ul data-spread=\"false\">\n<li>dod\u00e1n\u00ed objednan\u00e9 webov\u00e9 str\u00e1nky v rozsahu, term\u00ednu a kvalit\u011b dle uzav\u0159en\u00e9 dohody,<\/li>\n<li>funk\u010dnost webu v rozsahu specifikovan\u00e9m v zad\u00e1n\u00ed,<\/li>\n<li>dodr\u017een\u00ed technick\u00fdch standard\u016f (responzivita, SSL certifik\u00e1t, SEO prvky apod.),<\/li>\n<li>spolupr\u00e1ci p\u0159i implementaci dodan\u00e9ho obsahu.<\/li>\n<\/ul>\n<p>Reklamace se nevztahuje na:<\/p>\n<ul data-spread=\"false\">\n<li>subjektivn\u00ed hodnocen\u00ed estetiky, pokud byl design schv\u00e1len,<\/li>\n<li>nefunk\u010dnost zp\u016fsobenou z\u00e1sahy t\u0159et\u00edch osob po spu\u0161t\u011bn\u00ed,<\/li>\n<li>slu\u017eby extern\u00edch dodavatel\u016f (nap\u0159. registrace dom\u00e9ny, webhosting),<\/li>\n<li>p\u0159\u00edpad, kdy objednatel nedod\u00e1 pot\u0159ebn\u00e9 podklady.<\/li>\n<\/ul>\n<p>Po dokon\u010den\u00ed a odsouhlasen\u00ed zak\u00e1zky p\u0159ed\u00e1 program\u00e1tor ve\u0161ker\u00e9 p\u0159\u00edstupov\u00e9 \u00fadaje objednateli. Od tohoto okam\u017eiku nenese \u017e\u00e1dnou odpov\u011bdnost za p\u0159\u00edpadn\u00e9 technick\u00e9 poruchy, z\u00e1sahy, nebo ztr\u00e1ty dat zp\u016fsoben\u00e9 t\u0159et\u00edmi stranami \u010di nespr\u00e1vnou manipulac\u00ed objednatelem.<\/p>\n<p>Lze se domluvit na placen\u00e9 spr\u00e1v\u011b webov\u00fdch str\u00e1nek. V takov\u00e9m p\u0159\u00edpad\u011b z\u016fst\u00e1vaj\u00ed p\u0159\u00edstupov\u00e9 \u00fadaje u program\u00e1tora a z\u00e1kazn\u00edk pouze poskytuje podklady k aktualizac\u00edm a \u00faprav\u00e1m. Cena za spr\u00e1vu se ur\u010duje dle rozsahu \u2013 formou pau\u0161\u00e1lu nebo hodinov\u00e9 sazby dle platn\u00e9ho cen\u00edku, s n\u00edm\u017e je objednatel sezn\u00e1men p\u0159edem.<\/p>\n<p>Z\u00e1kazn\u00edk nesm\u00ed bez p\u00edsemn\u00e9ho souhlasu poskytovat p\u0159\u00edstupov\u00e9 \u00fadaje t\u0159et\u00edm osob\u00e1m ani nijak zasahovat do administra\u010dn\u00edho rozhran\u00ed. V p\u0159\u00edpad\u011b poru\u0161en\u00ed tohoto pravidla je program\u00e1tor opr\u00e1vn\u011bn spolupr\u00e1ci okam\u017eit\u011b ukon\u010dit a nenese \u017e\u00e1dnou odpov\u011bdnost za n\u00e1sledn\u00fd provoz a funk\u010dnost webu.<\/p>\n<p>V p\u0159\u00edpad\u011b pot\u0159eby lze domluvit samostatn\u00fd p\u0159\u00edstup pro klienta, nap\u0159. k publikaci blogov\u00fdch p\u0159\u00edsp\u011bvk\u016f. I v tomto p\u0159\u00edpad\u011b plat\u00ed povinnost neposkytovat tyto \u00fadaje t\u0159et\u00edm stran\u00e1m.<\/p>\n<div>\n<hr \/>\n<\/div>\n<p><strong>3. Objedn\u00e1n\u00ed slu\u017eby a z\u00e1loha<\/strong><\/p>\n<p>Objedn\u00e1n\u00ed tvorby webu je mo\u017en\u00e9 v\u00fdhradn\u011b p\u00edsemnou formou (e-mailem).<br \/>\nNa z\u00e1klad\u011b domluvy je standardn\u011b vy\u017eadov\u00e1na z\u00e1loha ve v\u00fd\u0161i 50 % z celkov\u00e9 ceny zak\u00e1zky. Z\u00e1loha je nevratn\u00e1, pokud dojde k jednostrann\u00e9mu odstoupen\u00ed objednatele bez z\u00e1va\u017en\u00e9ho d\u016fvodu.<\/p>\n<div>\n<hr \/>\n<\/div>\n<p><strong>4. Uplatn\u011bn\u00ed reklamace<\/strong><\/p>\n<p>Reklamace mus\u00ed b\u00fdt uplatn\u011bna bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji do 10 pracovn\u00edch dn\u00ed od p\u0159ed\u00e1n\u00ed hotov\u00e9ho webu.<\/p>\n<p>Obsah reklamace:<\/p>\n<ul data-spread=\"false\">\n<li>identifikace zak\u00e1zky (datum, dom\u00e9na, jm\u00e9no klienta),<\/li>\n<li>konkr\u00e9tn\u00ed popis v\u00fdhrad a vad,<\/li>\n<li>po\u017eadovan\u00fd zp\u016fsob \u0159e\u0161en\u00ed (oprava, \u00faprava, slevov\u00e1 kompenzace).<\/li>\n<\/ul>\n<p>Reklamace se uplat\u0148uje v\u00fdhradn\u011b e-mailem na adresu: <a>info@7seven.cz<\/a><\/p>\n<div>\n<hr \/>\n<\/div>\n<p><strong>5. Vy\u0159\u00edzen\u00ed reklamace<\/strong><\/p>\n<p>Provozovatel se zavazuje:<\/p>\n<ul data-spread=\"false\">\n<li>potvrdit p\u0159ijet\u00ed reklamace do 3 pracovn\u00edch dn\u00ed,<\/li>\n<li>vy\u0159\u00eddit reklamaci do 30 dn\u00ed, pokud se smluvn\u00ed strany nedohodnou jinak,<\/li>\n<li>v p\u0159\u00edpad\u011b opr\u00e1vn\u011bn\u00e9 reklamace zajistit:\n<ul data-spread=\"false\">\n<li>odstran\u011bn\u00ed vady (oprava k\u00f3du, designu apod.),<\/li>\n<li>p\u0159im\u011b\u0159enou slevu z ceny,<\/li>\n<li>jinou kompenzaci dle dohody.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<div>\n<hr \/>\n<\/div>\n<p><strong>6. Odm\u00edtnut\u00ed reklamace<\/strong><\/p>\n<p>Reklamace m\u016f\u017ee b\u00fdt zam\u00edtnuta:<\/p>\n<ul data-spread=\"false\">\n<li>pokud je web funk\u010dn\u00ed dle zad\u00e1n\u00ed a byla potvrzena akceptace,<\/li>\n<li>pokud do\u0161lo ke zm\u011bn\u00e1m webu t\u0159et\u00edmi osobami,<\/li>\n<li>pokud byly vady zp\u016fsobeny chybnou obsluhou, nedodr\u017een\u00edm pokyn\u016f nebo extern\u00edmi faktory,<\/li>\n<li>pokud nebyly dod\u00e1ny podklady nutn\u00e9 k \u0159\u00e1dn\u00e9 realizaci.<\/li>\n<\/ul>\n<div>\n<hr \/>\n<\/div>\n<p><strong>7. Odpov\u011bdnost za extern\u00ed slu\u017eby<\/strong><\/p>\n<p>Provozovatel nenese odpov\u011bdnost za reklama\u010dn\u00ed \u0159\u00edzen\u00ed extern\u00edch slu\u017eeb, jako je:<\/p>\n<ul data-spread=\"false\">\n<li>registrace dom\u00e9n u poskytovatel\u016f (nap\u0159. Wedos, Forpsi, CZ.NIC),<\/li>\n<li>provoz webhostingu, e-mail\u016f apod.<\/li>\n<\/ul>\n<p>Na tyto slu\u017eby se vztahuj\u00ed samostatn\u00e9 obchodn\u00ed podm\u00ednky a reklama\u010dn\u00ed \u0159\u00e1dy p\u0159\u00edslu\u0161n\u00fdch provozovatel\u016f \u2014 t\u0159et\u00edch stran.<\/p>\n<div>\n<hr \/>\n<\/div>\n<p><strong>8. Z\u00e1v\u011bre\u010dn\u00e1 ustanoven\u00ed<\/strong><\/p>\n<p>Tento reklama\u010dn\u00ed \u0159\u00e1d nab\u00fdv\u00e1 platnosti a \u00fa\u010dinnosti dnem: 27. 7. 2025.<\/p>\n<p>Provozovatel si vyhrazuje pr\u00e1vo na zm\u011bnu tohoto dokumentu v d\u016fsledku legislativn\u00edch zm\u011bn, technick\u00e9ho v\u00fdvoje nebo zm\u011bn v intern\u00edch procesech.<\/p>\n<p>V p\u0159\u00edpad\u011b sporu se m\u016f\u017ee spot\u0159ebitel obr\u00e1tit na \u010ceskou obchodn\u00ed inspekci (<a href=\"http:\/\/www.coi.cz\">www.coi.cz<\/a>) za \u00fa\u010delem mimosoudn\u00edho \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00e9ho sporu.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Reklama\u010dn\u00ed \u0159\u00e1d pro tvorbu webov\u00fdch str\u00e1nek a hostingov\u00fdch slu\u017eeb Provozovatel: Reklamn\u00ed agentura 7seven.cz \/ www.7seven.cz Petr Vobo\u0159il, jednatel U Kamenn\u00fdch L\u00e1zn\u00ed 238\/37 415 01 Teplice I\u010cO: 867 52 421 E-mail: info@7seven.cz Telefon: +420 777 977 637 Technick\u00fd realiz\u00e1tor a tv\u016frce webu: Ji\u0159\u00ed Berec, program\u00e1tor, webdesigner E-mail: jiri.berec@seznam.cz 1. \u00davodn\u00ed ustanoven\u00ed Tento reklama\u010dn\u00ed \u0159\u00e1d upravuje podm\u00ednky &#8230; <a title=\"Reklama\u010dn\u00ed \u0159\u00e1d\" class=\"read-more\" href=\"https:\/\/7seven.cz\/webovky\/reklamacni-rad\/\" aria-label=\"\u010c\u00edst v\u00edce o Reklama\u010dn\u00ed \u0159\u00e1d\">\u010c\u00edst d\u00e1l<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-96","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/7seven.cz\/webovky\/wp-json\/wp\/v2\/pages\/96","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/7seven.cz\/webovky\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/7seven.cz\/webovky\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/7seven.cz\/webovky\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/7seven.cz\/webovky\/wp-json\/wp\/v2\/comments?post=96"}],"version-history":[{"count":1,"href":"https:\/\/7seven.cz\/webovky\/wp-json\/wp\/v2\/pages\/96\/revisions"}],"predecessor-version":[{"id":97,"href":"https:\/\/7seven.cz\/webovky\/wp-json\/wp\/v2\/pages\/96\/revisions\/97"}],"wp:attachment":[{"href":"https:\/\/7seven.cz\/webovky\/wp-json\/wp\/v2\/media?parent=96"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}