{"id":63,"date":"2025-07-28T13:37:46","date_gmt":"2025-07-28T13:37:46","guid":{"rendered":"https:\/\/7seven.cz\/pojisteni\/?page_id=63"},"modified":"2025-07-28T13:37:46","modified_gmt":"2025-07-28T13:37:46","slug":"eticky-kodex","status":"publish","type":"page","link":"https:\/\/7seven.cz\/pojisteni\/eticky-kodex\/","title":{"rendered":"Etick\u00fd kodex"},"content":{"rendered":"

7seven.cz\/pojisteni \u2013 profesion\u00e1ln\u00ed a f\u00e9rov\u00e9 zprost\u0159edkov\u00e1n\u00ed poji\u0161t\u011bn\u00ed.<\/strong><\/p>\n

Etick\u00fd kodex<\/strong> p\u0159edstavuje z\u00e1kladn\u00ed hodnoty, kter\u00fdmi se \u0159\u00edd\u00ed provozovatel webu 7seven.cz\/pojisteni<\/strong>, jeho spolupracovn\u00edci a smluvn\u00ed partne\u0159i p\u0159i komunikaci s klienty, p\u0159i poskytov\u00e1n\u00ed informac\u00ed a p\u0159i zprost\u0159edkov\u00e1n\u00ed kontakt\u016f s poji\u0161\u0165ovac\u00edmi specialisty.<\/p>\n

Dodr\u017eov\u00e1n\u00ed tohoto kodexu je z\u00e1vazn\u00e9 pro v\u0161echny, kte\u0159\u00ed se pod\u00edlej\u00ed na slu\u017eb\u00e1ch v r\u00e1mci t\u00e9to platformy.<\/p>\n

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1. Respekt ke klientovi<\/h2>\n

Ke ka\u017ed\u00e9mu klientovi p\u0159istupujeme s respektem, slu\u0161nost\u00ed a bez p\u0159edsudk\u016f.
Respektujeme pr\u00e1vo ka\u017ed\u00e9ho na vlastn\u00ed rozhodnut\u00ed \u2013 bez n\u00e1tlaku, bez manipulace, bez zbyte\u010dn\u00fdch obchodn\u00edch fr\u00e1z\u00ed.<\/p>\n

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2. Odbornost a kvalifikace<\/h2>\n

Spolupracujeme pouze s partnery, kte\u0159\u00ed maj\u00ed opr\u00e1vn\u011bn\u00ed k \u010dinnosti v oblasti poji\u0161\u0165ovnictv\u00ed (dle z\u00e1kona \u010d. 170\/2018 Sb.).
Na\u0161e doporu\u010den\u00ed vych\u00e1zej\u00ed z odborn\u00fdch znalost\u00ed, aktu\u00e1ln\u00edch informac\u00ed a re\u00e1ln\u00fdch pot\u0159eb klienta \u2013 nikoli z komer\u010dn\u00ed motivace.<\/p>\n

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3. Transparentnost<\/h2>\n

Jedn\u00e1me otev\u0159en\u011b, srozumiteln\u011b a bez skryt\u00fdch h\u00e1\u010dk\u016f.
Klient m\u00e1 v\u017edy pr\u00e1vo v\u011bd\u011bt, s k\u00fdm jedn\u00e1, jak\u00fd produkt je mu nab\u00edzen a pro\u010d. Vysv\u011btlujeme v\u00fdhody i rizika \u2013 f\u00e9rov\u011b.<\/p>\n

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4. Nez\u00e1vislost a objektivita<\/h2>\n

Na\u0161e doporu\u010den\u00ed nejsou v\u00e1z\u00e1na na \u017e\u00e1dnou konkr\u00e9tn\u00ed poji\u0161\u0165ovnu.
Zprost\u0159edkov\u00e1v\u00e1me kontakt pouze na ov\u011b\u0159en\u00e9 extern\u00ed partnery, kte\u0159\u00ed dok\u00e1\u017eou nab\u00eddnout \u0161irok\u00e9 spektrum pojistn\u00fdch \u0159e\u0161en\u00ed nap\u0159\u00ed\u010d trhem.<\/p>\n

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5. Ochrana osobn\u00edch \u00fadaj\u016f<\/h2>\n

Ve\u0161ker\u00e9 osobn\u00ed \u00fadaje klient\u016f chr\u00e1n\u00edme v souladu s platnou legislativou (GDPR \u2013 Na\u0159\u00edzen\u00ed EU 2016\/679, z\u00e1kon \u010d. 110\/2019 Sb.).
Osobn\u00ed \u00fadaje nikdy nep\u0159ed\u00e1v\u00e1me t\u0159et\u00edm stran\u00e1m bez v\u011bdom\u00ed a souhlasu klienta.<\/p>\n

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6. Poctivost a \u017e\u00e1dn\u00e9 klam\u00e1n\u00ed<\/h2>\n

Nab\u00edz\u00edme pouze takov\u00e9 informace, kter\u00e9 jsou pravdiv\u00e9, ov\u011b\u0159en\u00e9 a aktu\u00e1ln\u00ed.
Vyh\u00fdb\u00e1me se jak\u00e9koli form\u011b nadsazov\u00e1n\u00ed, zav\u00e1d\u011bj\u00edc\u00edch tvrzen\u00ed nebo obchodn\u00edch trik\u016f. Na\u0161\u00edm c\u00edlem je d\u016fv\u011bra \u2013 ne rychl\u00fd zisk.<\/p>\n

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7. Odpov\u011bdnost za slu\u017eby<\/h2>\n

Za technick\u00fd provoz webu, komunikaci a p\u0159esm\u011brov\u00e1n\u00ed po\u017eadavk\u016f nese odpov\u011bdnost provozovatel.
Za samotn\u00e9 pojistn\u00e9 smlouvy odpov\u00eddaj\u00ed p\u0159\u00edslu\u0161n\u00ed extern\u00ed partne\u0159i nebo poji\u0161\u0165ovny \u2013 v\u017edy \u0159\u00e1dn\u011b licencovan\u00e9 a samostatn\u011b jednaj\u00edc\u00ed.<\/p>\n

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8. Otev\u0159enost zp\u011btn\u00e9 vazb\u011b<\/h2>\n

V\u00e1\u017e\u00edme si ka\u017ed\u00e9ho podn\u011btu. Pokud se klient nec\u00edt\u00ed spokojen\u00fd nebo m\u00e1 v\u00fdhrady, bereme to v\u00e1\u017en\u011b. Chyby p\u0159izn\u00e1v\u00e1me a napravujeme.
Zp\u011btn\u00e1 vazba n\u00e1s posouv\u00e1 d\u00e1l \u2013 ve slu\u017eb\u011b, d\u016fv\u011b\u0159e i profesionalit\u011b.<\/p>\n

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9. Nez\u00e1vaznost kontaktu<\/h2>\n

Popt\u00e1vka nebo kontakt p\u0159es web 7seven.cz\/pojisteni<\/strong> nikdy neznamen\u00e1 povinnost uzav\u0159\u00edt smlouvu.
Klient je v\u017edy pln\u011b svobodn\u00fd \u2013 m\u016f\u017ee nab\u00eddku p\u0159ijmout, odm\u00edtnout nebo si v\u0161e jen promyslet. Bez tlaku. Bez obav.<\/p>\n

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10. Dlouhodob\u00e9 vztahy, ne jednor\u00e1zov\u00fd prodej<\/h2>\n

Na\u0161\u00edm c\u00edlem nen\u00ed uzav\u0159\u00edt jednu smlouvu, ale budovat d\u016fv\u011bryhodn\u00e9 vztahy.
Chceme b\u00fdt m\u00edstem, kam se klient vrac\u00ed, kdy\u017e pot\u0159ebuje radu, zm\u011bnu, pomoc. Vztahy jsou pro n\u00e1s d\u016fle\u017eit\u011bj\u0161\u00ed ne\u017e provize.<\/p>\n

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Z\u00e1v\u011br<\/h2>\n

Etick\u00fd kodex nen\u00ed jen dokument \u2013 je to z\u00e1vazek, kter\u00fd d\u00e1v\u00e1me v\u0161em n\u00e1v\u0161t\u011bvn\u00edk\u016fm webu 7seven.cz\/pojisteni<\/strong>. V\u011b\u0159\u00edme, \u017ee poji\u0161t\u011bn\u00ed m\u00e1 b\u00fdt srozumiteln\u00e9, dostupn\u00e9 a hlavn\u011b lidsk\u00e9. A pr\u00e1v\u011b to se sna\u017e\u00edme ka\u017ed\u00fd den napl\u0148ovat.<\/p>\n","protected":false},"excerpt":{"rendered":"

7seven.cz\/pojisteni \u2013 profesion\u00e1ln\u00ed a f\u00e9rov\u00e9 zprost\u0159edkov\u00e1n\u00ed poji\u0161t\u011bn\u00ed. Etick\u00fd kodex p\u0159edstavuje z\u00e1kladn\u00ed hodnoty, kter\u00fdmi se \u0159\u00edd\u00ed provozovatel webu 7seven.cz\/pojisteni, jeho spolupracovn\u00edci a smluvn\u00ed partne\u0159i p\u0159i komunikaci s klienty, p\u0159i poskytov\u00e1n\u00ed informac\u00ed a p\u0159i zprost\u0159edkov\u00e1n\u00ed kontakt\u016f s poji\u0161\u0165ovac\u00edmi specialisty. Dodr\u017eov\u00e1n\u00ed tohoto kodexu je z\u00e1vazn\u00e9 pro v\u0161echny, kte\u0159\u00ed se pod\u00edlej\u00ed na slu\u017eb\u00e1ch v r\u00e1mci t\u00e9to platformy. 1. Respekt … \u010c\u00edst d\u00e1l<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-63","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/7seven.cz\/pojisteni\/wp-json\/wp\/v2\/pages\/63","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/7seven.cz\/pojisteni\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/7seven.cz\/pojisteni\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/7seven.cz\/pojisteni\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/7seven.cz\/pojisteni\/wp-json\/wp\/v2\/comments?post=63"}],"version-history":[{"count":1,"href":"https:\/\/7seven.cz\/pojisteni\/wp-json\/wp\/v2\/pages\/63\/revisions"}],"predecessor-version":[{"id":64,"href":"https:\/\/7seven.cz\/pojisteni\/wp-json\/wp\/v2\/pages\/63\/revisions\/64"}],"wp:attachment":[{"href":"https:\/\/7seven.cz\/pojisteni\/wp-json\/wp\/v2\/media?parent=63"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}