{"id":56,"date":"2025-07-26T15:29:44","date_gmt":"2025-07-26T15:29:44","guid":{"rendered":"https:\/\/7seven.cz\/helpforseniors\/?page_id=56"},"modified":"2025-07-26T15:29:44","modified_gmt":"2025-07-26T15:29:44","slug":"obchodni-podminky","status":"publish","type":"page","link":"https:\/\/7seven.cz\/helpforseniors\/obchodni-podminky\/","title":{"rendered":"Obchodn\u00ed podm\u00ednky"},"content":{"rendered":"<p data-start=\"323\" data-end=\"348\"><strong>Obchodn\u00ed podm\u00ednky<\/strong> pro poskytov\u00e1n\u00ed slu\u017eeb prost\u0159ednictv\u00edm webu <a href=\"https:\/\/7seven.cz\/helpforseniors\/kontakt\/\"><strong data-start=\"393\" data-end=\"421\">7seven.cz\/helpforseniors<\/strong><\/a><\/p>\n<p data-start=\"423\" data-end=\"597\"><strong data-start=\"423\" data-end=\"440\">Provozovatel:<\/strong><\/p>\n<p data-start=\"423\" data-end=\"597\"><br data-start=\"440\" data-end=\"443\" \/><strong>Petr Vobo\u0159il<\/strong><br data-start=\"455\" data-end=\"458\" \/>7seven.cz\/helpforseniors<br data-start=\"482\" data-end=\"485\" \/>U Kamenn\u00fdch L\u00e1zn\u00ed 238\/37<br data-start=\"509\" data-end=\"512\" \/>415 01 Teplice<br data-start=\"526\" data-end=\"529\" \/>I\u010cO: 867 52 421<br data-start=\"544\" data-end=\"547\" \/>E-mail: <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"555\" data-end=\"569\">info@7seven.cz<\/a><br data-start=\"569\" data-end=\"572\" \/>Telefon: +420 777 977 637<\/p>\n<hr data-start=\"599\" data-end=\"602\" \/>\n<h2 data-start=\"604\" data-end=\"627\">1. \u00davodn\u00ed ustanoven\u00ed<\/h2>\n<p data-start=\"629\" data-end=\"923\">Tyto obchodn\u00ed podm\u00ednky (d\u00e1le jen \u201ePodm\u00ednky\u201c) upravuj\u00ed pr\u00e1vn\u00ed vztahy mezi provozovatelem (OSV\u010c) a klientem (objednatelem) p\u0159i poskytov\u00e1n\u00ed slu\u017eeb v oblasti podpory senior\u016f a jejich bl\u00edzk\u00fdch, zejm\u00e9na formou asistence, poradenstv\u00ed, p\u0159epravy, administrativn\u00ed pomoci a dal\u0161\u00edch souvisej\u00edc\u00edch \u010dinnost\u00ed.<\/p>\n<p data-start=\"925\" data-end=\"1074\">Podm\u00ednky se vztahuj\u00ed jak na slu\u017eby objednan\u00e9 prost\u0159ednictv\u00edm webov\u00e9ho rozhran\u00ed <strong data-start=\"1004\" data-end=\"1032\">7seven.cz\/helpforseniors<\/strong>, tak i telefonicky, e-mailem nebo osobn\u011b.<\/p>\n<p data-start=\"1076\" data-end=\"1188\">V\u0161echny smluvn\u00ed vztahy se \u0159\u00edd\u00ed platn\u00fdm pr\u00e1vem \u010cesk\u00e9 republiky, zejm\u00e9na z\u00e1konem \u010d. 89\/2012 Sb., ob\u010dansk\u00fd z\u00e1kon\u00edk.<\/p>\n<hr data-start=\"1190\" data-end=\"1193\" \/>\n<h2 data-start=\"1195\" data-end=\"1236\">2. Objedn\u00e1vka a vznik smluvn\u00edho vztahu<\/h2>\n<p data-start=\"1238\" data-end=\"1258\">Slu\u017eby lze objednat:<\/p>\n<ul data-start=\"1259\" data-end=\"1395\">\n<li data-start=\"1259\" data-end=\"1309\">\n<p data-start=\"1261\" data-end=\"1309\">prost\u0159ednictv\u00edm kontaktn\u00edho formul\u00e1\u0159e na webu,<\/p>\n<\/li>\n<li data-start=\"1310\" data-end=\"1348\">\n<p data-start=\"1312\" data-end=\"1348\">e-mailem na adresu <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1331\" data-end=\"1345\">info@7seven.cz<\/a>,<\/p>\n<\/li>\n<li data-start=\"1349\" data-end=\"1395\">\n<p data-start=\"1351\" data-end=\"1395\">telefonicky nebo osobn\u011b po p\u0159edchoz\u00ed dohod\u011b.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1397\" data-end=\"1478\">Odesl\u00e1n\u00edm objedn\u00e1vky \u010din\u00ed klient n\u00e1vrh na uzav\u0159en\u00ed smlouvy. Smluvn\u00ed vztah vznik\u00e1:<\/p>\n<ul data-start=\"1479\" data-end=\"1641\">\n<li data-start=\"1479\" data-end=\"1534\">\n<p data-start=\"1481\" data-end=\"1534\">potvrzen\u00edm objedn\u00e1vky ze strany provozovatele, nebo<\/p>\n<\/li>\n<li data-start=\"1535\" data-end=\"1641\">\n<p data-start=\"1537\" data-end=\"1641\">v\u00fdslovnou dohodou obou stran, p\u0159\u00edpadn\u011b p\u00edsemnou smlouvou (nap\u0159. u opakovan\u00fdch nebo specifick\u00fdch slu\u017eeb).<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1643\" data-end=\"1646\" \/>\n<h2 data-start=\"1648\" data-end=\"1678\">3. Ceny a platebn\u00ed podm\u00ednky<\/h2>\n<p data-start=\"1680\" data-end=\"1731\">Ceny slu\u017eeb jsou stanoveny individu\u00e1ln\u011b na z\u00e1klad\u011b:<\/p>\n<ul data-start=\"1732\" data-end=\"1878\">\n<li data-start=\"1732\" data-end=\"1771\">\n<p data-start=\"1734\" data-end=\"1771\">rozsahu a povahy po\u017eadovan\u00e9 slu\u017eby,<\/p>\n<\/li>\n<li data-start=\"1772\" data-end=\"1827\">\n<p data-start=\"1774\" data-end=\"1827\">\u010dasov\u00e9 n\u00e1ro\u010dnosti a p\u0159\u00edpadn\u00e9 dojezdov\u00e9 vzd\u00e1lenosti,<\/p>\n<\/li>\n<li data-start=\"1828\" data-end=\"1878\">\n<p data-start=\"1830\" data-end=\"1878\">pot\u0159eby zaji\u0161t\u011bn\u00ed t\u0159et\u00edch osob nebo specialist\u016f.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1880\" data-end=\"1898\">Platebn\u00ed podm\u00ednky:<\/p>\n<ul data-start=\"1899\" data-end=\"2143\">\n<li data-start=\"1899\" data-end=\"1985\">\n<p data-start=\"1901\" data-end=\"1985\">u jednor\u00e1zov\u00fdch slu\u017eeb m\u016f\u017ee b\u00fdt po\u017eadov\u00e1na z\u00e1loha a\u017e do v\u00fd\u0161e 50 % sjednan\u00e9 \u010d\u00e1stky,<\/p>\n<\/li>\n<li data-start=\"1986\" data-end=\"2065\">\n<p data-start=\"1988\" data-end=\"2065\">doplatek je splatn\u00fd po poskytnut\u00ed slu\u017eby, nejpozd\u011bji do 7 kalend\u00e1\u0159n\u00edch dn\u016f,<\/p>\n<\/li>\n<li data-start=\"2066\" data-end=\"2143\">\n<p data-start=\"2068\" data-end=\"2143\">u opakovan\u00fdch nebo dlouhodob\u00fdch slu\u017eeb m\u016f\u017ee b\u00fdt sjedn\u00e1na m\u011bs\u00ed\u010dn\u00ed fakturace.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2145\" data-end=\"2310\">V p\u0159\u00edpad\u011b prodlen\u00ed s platbou si provozovatel vyhrazuje pr\u00e1vo \u00fa\u010dtovat <strong data-start=\"2214\" data-end=\"2269\">smluvn\u00ed \u00farok z prodlen\u00ed ve v\u00fd\u0161i 0,05 % za ka\u017ed\u00fd den<\/strong> a pozastavit poskytov\u00e1n\u00ed dal\u0161\u00edch slu\u017eeb.<\/p>\n<hr data-start=\"2312\" data-end=\"2315\" \/>\n<h2 data-start=\"2317\" data-end=\"2348\">4. Zm\u011bna nebo zru\u0161en\u00ed slu\u017eby<\/h2>\n<p data-start=\"2350\" data-end=\"2444\">Objednanou slu\u017ebu je mo\u017en\u00e9 zru\u0161it nebo zm\u011bnit nejpozd\u011bji <strong data-start=\"2407\" data-end=\"2443\">48 hodin p\u0159ed sjednan\u00fdm term\u00ednem<\/strong>.<\/p>\n<p data-start=\"2446\" data-end=\"2597\">P\u0159i pozd\u011bj\u0161\u00edm zru\u0161en\u00ed si provozovatel vyhrazuje pr\u00e1vo \u00fa\u010dtovat <strong data-start=\"2508\" data-end=\"2557\">storno poplatek a\u017e do v\u00fd\u0161e 50 % z ceny slu\u017eby<\/strong>, dle charakteru a p\u0159ipravenosti pln\u011bn\u00ed.<\/p>\n<p data-start=\"2599\" data-end=\"2620\">V p\u0159\u00edpad\u011b, \u017ee klient:<\/p>\n<ul data-start=\"2621\" data-end=\"2753\">\n<li data-start=\"2621\" data-end=\"2673\">\n<p data-start=\"2623\" data-end=\"2673\">bez omluvy nezajist\u00ed p\u0159\u00edstup k realizaci slu\u017eby,<\/p>\n<\/li>\n<li data-start=\"2674\" data-end=\"2753\">\n<p data-start=\"2676\" data-end=\"2753\">nebo jinak znemo\u017en\u00ed jej\u00ed proveden\u00ed,<br data-start=\"2711\" data-end=\"2714\" \/>m\u016f\u017ee b\u00fdt \u00fa\u010dtov\u00e1na <strong data-start=\"2732\" data-end=\"2752\">pln\u00e1 cena slu\u017eby<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2755\" data-end=\"2758\" \/>\n<h2 data-start=\"2760\" data-end=\"2798\">5. Odpov\u011bdnost, kvalita a reklamace<\/h2>\n<p data-start=\"2800\" data-end=\"2843\">Provozovatel se zavazuje poskytovat slu\u017eby:<\/p>\n<ul data-start=\"2844\" data-end=\"2950\">\n<li data-start=\"2844\" data-end=\"2898\">\n<p data-start=\"2846\" data-end=\"2898\">s odbornou p\u00e9\u010d\u00ed a v souladu s domluven\u00fdm rozsahem,<\/p>\n<\/li>\n<li data-start=\"2899\" data-end=\"2950\">\n<p data-start=\"2901\" data-end=\"2950\">diskr\u00e9tn\u011b, s respektem a individu\u00e1ln\u00edm p\u0159\u00edstupem.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2952\" data-end=\"3061\">Reklamace mus\u00ed b\u00fdt uplatn\u011bna <strong data-start=\"2981\" data-end=\"3039\">bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji do 5 pracovn\u00edch dn\u016f<\/strong> od poskytnut\u00ed slu\u017eby.<\/p>\n<p data-start=\"3063\" data-end=\"3219\">Reklamace se uplat\u0148uje <strong data-start=\"3086\" data-end=\"3097\">p\u00edsemn\u011b<\/strong> \u2013 e-mailem na adresu <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"3119\" data-end=\"3133\">info@7seven.cz<\/a>.<br data-start=\"3134\" data-end=\"3137\" \/>Mus\u00ed obsahovat identifikaci objedn\u00e1vky, konkr\u00e9tn\u00ed popis nedostatk\u016f a n\u00e1vrh \u0159e\u0161en\u00ed.<\/p>\n<p data-start=\"3221\" data-end=\"3354\">Provozovatel se zavazuje reagovat do <strong data-start=\"3258\" data-end=\"3278\">3 pracovn\u00edch dn\u016f<\/strong> a reklamaci vy\u0159e\u0161it nejpozd\u011bji do <strong data-start=\"3313\" data-end=\"3323\">30 dn\u016f<\/strong>, pokud nebude dohodnuto jinak.<\/p>\n<hr data-start=\"3356\" data-end=\"3359\" \/>\n<h2 data-start=\"3361\" data-end=\"3387\">6. Omezen\u00ed odpov\u011bdnosti<\/h2>\n<p data-start=\"3389\" data-end=\"3428\">Provozovatel <strong data-start=\"3402\" data-end=\"3424\">nenese odpov\u011bdnost<\/strong> za:<\/p>\n<ul data-start=\"3429\" data-end=\"3750\">\n<li data-start=\"3429\" data-end=\"3564\">\n<p data-start=\"3431\" data-end=\"3564\">\u0161kody zp\u016fsoben\u00e9 okolnostmi mimo jeho kontrolu (nap\u0159. zdravotn\u00ed stav klienta, v\u00fdpadek technologi\u00ed, selh\u00e1n\u00ed extern\u00edch poskytovatel\u016f),<\/p>\n<\/li>\n<li data-start=\"3565\" data-end=\"3665\">\n<p data-start=\"3567\" data-end=\"3665\">situace, kdy byla slu\u017eba znemo\u017en\u011bna kv\u016fli nepravdiv\u00fdm nebo ne\u00fapln\u00fdm \u00fadaj\u016fm poskytnut\u00fdm klientem,<\/p>\n<\/li>\n<li data-start=\"3666\" data-end=\"3750\">\n<p data-start=\"3668\" data-end=\"3750\">zneu\u017eit\u00ed poskytnut\u00fdch kontakt\u016f nebo slu\u017eeb t\u0159et\u00ed stranou bez v\u011bdom\u00ed provozovatele.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3752\" data-end=\"3755\" \/>\n<h2 data-start=\"3757\" data-end=\"3792\">7. Ochrana osobn\u00edch \u00fadaj\u016f (GDPR)<\/h2>\n<p data-start=\"3794\" data-end=\"3844\">Osobn\u00ed \u00fadaje jsou zpracov\u00e1v\u00e1ny v\u00fdhradn\u011b za \u00fa\u010delem:<\/p>\n<ul data-start=\"3845\" data-end=\"3947\">\n<li data-start=\"3845\" data-end=\"3880\">\n<p data-start=\"3847\" data-end=\"3880\">poskytov\u00e1n\u00ed objednan\u00fdch slu\u017eeb,<\/p>\n<\/li>\n<li data-start=\"3881\" data-end=\"3916\">\n<p data-start=\"3883\" data-end=\"3916\">veden\u00ed agendy smluvn\u00edho vztahu,<\/p>\n<\/li>\n<li data-start=\"3917\" data-end=\"3947\">\n<p data-start=\"3919\" data-end=\"3947\">pln\u011bn\u00ed z\u00e1konn\u00fdch povinnost\u00ed.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3949\" data-end=\"4122\">\u00dadaje nejsou p\u0159ed\u00e1v\u00e1ny t\u0159et\u00edm stran\u00e1m bez souhlasu klienta, vyjma p\u0159\u00edpad\u016f stanoven\u00fdch z\u00e1konem. Podrobnosti naleznete v dokumentu <strong data-start=\"4078\" data-end=\"4121\">Z\u00e1sady zpracov\u00e1n\u00ed osobn\u00edch \u00fadaj\u016f (GDPR)<\/strong>.<\/p>\n<hr data-start=\"4124\" data-end=\"4127\" \/>\n<h2 data-start=\"4129\" data-end=\"4155\">8. Z\u00e1v\u011bre\u010dn\u00e1 ustanoven\u00ed<\/h2>\n<p data-start=\"4157\" data-end=\"4348\">Tyto obchodn\u00ed podm\u00ednky jsou platn\u00e9 a \u00fa\u010dinn\u00e9 od <strong data-start=\"4204\" data-end=\"4219\">26. 7. 2025<\/strong>.<br data-start=\"4220\" data-end=\"4223\" \/>Provozovatel si vyhrazuje pr\u00e1vo na jejich \u00fapravu v n\u00e1vaznosti na zm\u011bnu pr\u00e1vn\u00edch p\u0159edpis\u016f nebo roz\u0161\u00ed\u0159en\u00ed poskytovan\u00fdch slu\u017eeb.<\/p>\n<p data-start=\"4350\" data-end=\"4563\">Vztahy mezi provozovatelem a klientem se \u0159\u00edd\u00ed pr\u00e1vem \u010cesk\u00e9 republiky. V p\u0159\u00edpad\u011b sporu, kter\u00fd nelze vy\u0159e\u0161it dohodou, je klient opr\u00e1vn\u011bn obr\u00e1tit se na <strong data-start=\"4499\" data-end=\"4527\">\u010ceskou obchodn\u00ed inspekci<\/strong> (<a class=\"\" href=\"http:\/\/www.coi.cz\" target=\"_new\" rel=\"noopener\" data-start=\"4529\" data-end=\"4539\">www.coi.cz<\/a>) k mimosoudn\u00edmu \u0159e\u0161en\u00ed.<\/p>\n<hr data-start=\"4565\" data-end=\"4568\" \/>\n<p data-start=\"4570\" data-end=\"4707\">\ud83d\udce9 <strong data-start=\"4573\" data-end=\"4606\">Dotazy a individu\u00e1ln\u00ed dohody:<\/strong><br data-start=\"4606\" data-end=\"4609\" \/>Pro jak\u00e9koli dotazy, zm\u011bny \u010di speci\u00e1ln\u00ed po\u017eadavky n\u00e1s kontaktujte na e-mailu: <strong data-start=\"4689\" data-end=\"4707\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"4691\" data-end=\"4705\">info@7seven.cz<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Obchodn\u00ed podm\u00ednky pro poskytov\u00e1n\u00ed slu\u017eeb prost\u0159ednictv\u00edm webu 7seven.cz\/helpforseniors Provozovatel: Petr Vobo\u0159il7seven.cz\/helpforseniorsU Kamenn\u00fdch L\u00e1zn\u00ed 238\/37415 01 TepliceI\u010cO: 867 52 421E-mail: info@7seven.czTelefon: +420 777 977 637 1. \u00davodn\u00ed ustanoven\u00ed Tyto obchodn\u00ed podm\u00ednky (d\u00e1le jen \u201ePodm\u00ednky\u201c) upravuj\u00ed pr\u00e1vn\u00ed vztahy mezi provozovatelem (OSV\u010c) a klientem (objednatelem) p\u0159i poskytov\u00e1n\u00ed slu\u017eeb v oblasti podpory senior\u016f a jejich bl\u00edzk\u00fdch, zejm\u00e9na formou asistence, &#8230; <a title=\"Obchodn\u00ed podm\u00ednky\" class=\"read-more\" href=\"https:\/\/7seven.cz\/helpforseniors\/obchodni-podminky\/\" aria-label=\"\u010c\u00edst v\u00edce o Obchodn\u00ed podm\u00ednky\">\u010c\u00edst d\u00e1l<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-56","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/7seven.cz\/helpforseniors\/wp-json\/wp\/v2\/pages\/56","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/7seven.cz\/helpforseniors\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/7seven.cz\/helpforseniors\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/7seven.cz\/helpforseniors\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/7seven.cz\/helpforseniors\/wp-json\/wp\/v2\/comments?post=56"}],"version-history":[{"count":1,"href":"https:\/\/7seven.cz\/helpforseniors\/wp-json\/wp\/v2\/pages\/56\/revisions"}],"predecessor-version":[{"id":57,"href":"https:\/\/7seven.cz\/helpforseniors\/wp-json\/wp\/v2\/pages\/56\/revisions\/57"}],"wp:attachment":[{"href":"https:\/\/7seven.cz\/helpforseniors\/wp-json\/wp\/v2\/media?parent=56"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}