{"id":55,"date":"2025-07-26T06:04:06","date_gmt":"2025-07-26T06:04:06","guid":{"rendered":"http:\/\/7seven.cz\/cleaning\/?page_id=55"},"modified":"2025-07-26T06:04:06","modified_gmt":"2025-07-26T06:04:06","slug":"reklamacni-rad","status":"publish","type":"page","link":"https:\/\/7seven.cz\/cleaning\/reklamacni-rad\/","title":{"rendered":"Reklama\u010dn\u00ed \u0159\u00e1d"},"content":{"rendered":"<h2 data-start=\"173\" data-end=\"216\"><strong data-start=\"176\" data-end=\"214\">Reklama\u010dn\u00ed \u0159\u00e1d pro \u00faklidov\u00e9 slu\u017eby<\/strong><\/h2>\n<p data-start=\"217\" data-end=\"391\"><strong data-start=\"217\" data-end=\"234\">Provozovatel:<\/strong><br data-start=\"234\" data-end=\"237\" \/><strong data-start=\"237\" data-end=\"259\">7seven.cz\/cleaning<\/strong><br data-start=\"259\" data-end=\"262\" \/>Petr Vobo\u0159il,\u00a0 jednatel<br data-start=\"274\" data-end=\"277\" \/>U Kamenn\u00fdch L\u00e1zn\u00ed 238\/37<br data-start=\"301\" data-end=\"304\" \/>415 01 Teplice<br data-start=\"318\" data-end=\"321\" \/>I\u010cO: 867 52 421<br data-start=\"336\" data-end=\"339\" \/>E-mail: <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"347\" data-end=\"361\">info@7seven.cz<\/a><br data-start=\"361\" data-end=\"364\" \/>Telefon: +420 777 977 637<\/p>\n<hr data-start=\"393\" data-end=\"396\" \/>\n<h3 data-start=\"398\" data-end=\"424\">1. \u00davodn\u00ed ustanoven\u00ed<\/h3>\n<p data-start=\"425\" data-end=\"835\">Tento reklama\u010dn\u00ed \u0159\u00e1d upravuje postup p\u0159i uplat\u0148ov\u00e1n\u00ed pr\u00e1v z vadn\u00e9ho pln\u011bn\u00ed (reklamac\u00ed) v r\u00e1mci poskytov\u00e1n\u00ed \u00faklidov\u00fdch slu\u017eeb provozovatelem a elektronick\u00e9 komunikace prost\u0159ednictv\u00edm webu <strong data-start=\"612\" data-end=\"634\">7seven.cz\/cleaning<\/strong>.<br data-start=\"635\" data-end=\"638\" \/>\u0158\u00e1d je vyhotoven v souladu s ustanoven\u00edmi \u00a7\u202f1810 a n\u00e1sl., \u00a7\u202f1914 a n\u00e1sl. z\u00e1kona \u010d.\u202f89\/2012 Sb., ob\u010dansk\u00fd z\u00e1kon\u00edk, a v relevantn\u00edch p\u0159\u00edpadech tak\u00e9 dle z\u00e1kona \u010d.\u202f634\/1992 Sb., o ochran\u011b spot\u0159ebitele.<\/p>\n<hr data-start=\"837\" data-end=\"840\" \/>\n<h3 data-start=\"842\" data-end=\"870\">2. Rozsah odpov\u011bdnosti<\/h3>\n<p data-start=\"871\" data-end=\"905\">Provozovatel odpov\u00edd\u00e1 za to, \u017ee:<\/p>\n<ul data-start=\"906\" data-end=\"1185\">\n<li data-start=\"906\" data-end=\"969\">\n<p data-start=\"908\" data-end=\"969\">slu\u017eba bude provedena v dohodnut\u00e9m rozsahu, \u010dase a kvalit\u011b,<\/p>\n<\/li>\n<li data-start=\"970\" data-end=\"1042\">\n<p data-start=\"972\" data-end=\"1042\">\u00faklid bude realizov\u00e1n profesion\u00e1ln\u011b a odborn\u011b zp\u016fsobil\u00fdm person\u00e1lem,<\/p>\n<\/li>\n<li data-start=\"1043\" data-end=\"1121\">\n<p data-start=\"1045\" data-end=\"1121\">budou pou\u017eity vhodn\u00e9 a bezpe\u010dn\u00e9 \u010distic\u00ed prost\u0159edky dle charakteru prostor,<\/p>\n<\/li>\n<li data-start=\"1122\" data-end=\"1185\">\n<p data-start=\"1124\" data-end=\"1185\">pracovn\u00edci budou dodr\u017eovat hygienick\u00e9 a bezpe\u010dnostn\u00ed normy.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1187\" data-end=\"1322\">Reklamaci <strong data-start=\"1197\" data-end=\"1256\">nelze uplatnit na subjektivn\u00ed hodnocen\u00ed v\u00fdsledku \u00faklidu<\/strong> (nap\u0159. \u201ejin\u00e9 o\u010dek\u00e1v\u00e1n\u00ed\u201c), pokud bylo pln\u011bn\u00ed provedeno dle zad\u00e1n\u00ed.<\/p>\n<hr data-start=\"1324\" data-end=\"1327\" \/>\n<h3 data-start=\"1329\" data-end=\"1357\">3. Uplatn\u011bn\u00ed reklamace<\/h3>\n<p data-start=\"1358\" data-end=\"1525\">Reklamaci je t\u0159eba uplatnit <strong data-start=\"1386\" data-end=\"1412\">bez zbyte\u010dn\u00e9ho odkladu<\/strong>, nejpozd\u011bji do <strong data-start=\"1428\" data-end=\"1448\">3 pracovn\u00edch dn\u016f<\/strong> od realizace slu\u017eby.<br data-start=\"1469\" data-end=\"1472\" \/>V p\u0159\u00edpad\u011b skryt\u00fdch vad b\u011b\u017e\u00ed lh\u016fta od jejich zji\u0161t\u011bn\u00ed.<\/p>\n<p data-start=\"1527\" data-end=\"1554\">Reklamace mus\u00ed obsahovat:<\/p>\n<ul data-start=\"1555\" data-end=\"1733\">\n<li data-start=\"1555\" data-end=\"1613\">\n<p data-start=\"1557\" data-end=\"1613\">identifikaci objedn\u00e1vky (datum, m\u00edsto, jm\u00e9no klienta),<\/p>\n<\/li>\n<li data-start=\"1614\" data-end=\"1656\">\n<p data-start=\"1616\" data-end=\"1656\">jasn\u00fd a konkr\u00e9tn\u00ed popis zji\u0161t\u011bn\u00e9 vady,<\/p>\n<\/li>\n<li data-start=\"1657\" data-end=\"1733\">\n<p data-start=\"1659\" data-end=\"1733\">po\u017eadovan\u00fd zp\u016fsob vy\u0159\u00edzen\u00ed reklamace (nap\u0159. opakovan\u00fd \u00faklid, sleva apod.).<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1735\" data-end=\"1826\"><strong data-start=\"1735\" data-end=\"1778\">Reklamace se uplat\u0148uje v\u00fdhradn\u011b p\u00edsemn\u011b<\/strong>, ide\u00e1ln\u011b e-mailem na adresu: <strong data-start=\"1808\" data-end=\"1826\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1810\" data-end=\"1824\">info@7seven.cz<\/a><\/strong><\/p>\n<hr data-start=\"1828\" data-end=\"1831\" \/>\n<h3 data-start=\"1833\" data-end=\"1860\">4. Vy\u0159\u00edzen\u00ed reklamace<\/h3>\n<p data-start=\"1861\" data-end=\"1888\">Provozovatel se zavazuje:<\/p>\n<ul data-start=\"1889\" data-end=\"2192\">\n<li data-start=\"1889\" data-end=\"1944\">\n<p data-start=\"1891\" data-end=\"1944\">potvrdit p\u0159ijet\u00ed reklamace do <strong data-start=\"1921\" data-end=\"1941\">3 pracovn\u00edch dn\u016f<\/strong>,<\/p>\n<\/li>\n<li data-start=\"1945\" data-end=\"2046\">\n<p data-start=\"1947\" data-end=\"2046\">vy\u0159\u00eddit reklamaci bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji do <strong data-start=\"2003\" data-end=\"2013\">30 dn\u016f<\/strong>, pokud nebude dohodnuto jinak,<\/p>\n<\/li>\n<li data-start=\"2047\" data-end=\"2192\">\n<p data-start=\"2049\" data-end=\"2091\">v p\u0159\u00edpad\u011b opr\u00e1vn\u011bn\u00e9 reklamace nab\u00eddnout:<\/p>\n<ul data-start=\"2094\" data-end=\"2192\">\n<li data-start=\"2094\" data-end=\"2129\">\n<p data-start=\"2096\" data-end=\"2129\">opakov\u00e1n\u00ed nebo dopln\u011bn\u00ed slu\u017eby,<\/p>\n<\/li>\n<li data-start=\"2132\" data-end=\"2149\">\n<p data-start=\"2134\" data-end=\"2149\">slevu z ceny,<\/p>\n<\/li>\n<li data-start=\"2152\" data-end=\"2192\">\n<p data-start=\"2154\" data-end=\"2192\">jin\u00e9 p\u0159im\u011b\u0159en\u00e9 vyrovn\u00e1n\u00ed dle dohody.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p data-start=\"2194\" data-end=\"2253\">C\u00edlem je dohoda, zachov\u00e1n\u00ed d\u016fv\u011bry a spokojenost obou stran.<\/p>\n<hr data-start=\"2255\" data-end=\"2258\" \/>\n<h3 data-start=\"2260\" data-end=\"2288\">5. Odm\u00edtnut\u00ed reklamace<\/h3>\n<p data-start=\"2289\" data-end=\"2341\">Reklamace m\u016f\u017ee b\u00fdt zam\u00edtnuta zejm\u00e9na tehdy, pokud:<\/p>\n<ul data-start=\"2342\" data-end=\"2704\">\n<li data-start=\"2342\" data-end=\"2402\">\n<p data-start=\"2344\" data-end=\"2402\">byla slu\u017eba provedena v souladu s objedn\u00e1vkou a bez vad,<\/p>\n<\/li>\n<li data-start=\"2403\" data-end=\"2477\">\n<p data-start=\"2405\" data-end=\"2477\">vznikly z\u00e1vady v d\u016fsledku chybn\u00e9 manipulace klienta nebo t\u0159et\u00edch osob,<\/p>\n<\/li>\n<li data-start=\"2478\" data-end=\"2586\">\n<p data-start=\"2480\" data-end=\"2586\">byly p\u0159edem ozn\u00e1meny mo\u017en\u00e9 limity v\u00fdsledku (nap\u0159. nelze zcela odstranit skvrny, po\u0161kozen\u00e9 povrchy atd.),<\/p>\n<\/li>\n<li data-start=\"2587\" data-end=\"2704\">\n<p data-start=\"2589\" data-end=\"2704\">nebyly dodr\u017eeny z\u00e1kladn\u00ed podm\u00ednky pro proveden\u00ed \u00faklidu (nap\u0159. nep\u0159\u00edstupn\u00fd prostor, nefunk\u010dn\u00ed voda\/elekt\u0159ina apod.).<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2706\" data-end=\"2709\" \/>\n<h3 data-start=\"2711\" data-end=\"2740\">6. Z\u00e1v\u011bre\u010dn\u00e1 ustanoven\u00ed<\/h3>\n<p data-start=\"2741\" data-end=\"2900\">Tento reklama\u010dn\u00ed \u0159\u00e1d je platn\u00fd a \u00fa\u010dinn\u00fd od <strong data-start=\"2784\" data-end=\"2799\">26. 7. 2025<\/strong>.<br data-start=\"2800\" data-end=\"2803\" \/>Provozovatel si vyhrazuje pr\u00e1vo jeho \u00fapravy v p\u0159\u00edpad\u011b zm\u011bny legislativy nebo intern\u00edch proces\u016f.<\/p>\n<p data-start=\"2902\" data-end=\"3024\">V p\u0159\u00edpad\u011b sporu m\u00e1 z\u00e1kazn\u00edk mo\u017enost obr\u00e1tit se na <strong data-start=\"2952\" data-end=\"2980\">\u010ceskou obchodn\u00ed inspekci<\/strong> (<a class=\"\" href=\"http:\/\/www.coi.cz\" target=\"_new\" rel=\"noopener\" data-start=\"2982\" data-end=\"2992\">www.coi.cz<\/a>) za \u00fa\u010delem mimosoudn\u00edho \u0159e\u0161en\u00ed.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Reklama\u010dn\u00ed \u0159\u00e1d pro \u00faklidov\u00e9 slu\u017eby Provozovatel:7seven.cz\/cleaningPetr Vobo\u0159il,\u00a0 jednatelU Kamenn\u00fdch L\u00e1zn\u00ed 238\/37415 01 TepliceI\u010cO: 867 52 421E-mail: info@7seven.czTelefon: +420 777 977 637 1. \u00davodn\u00ed ustanoven\u00ed Tento reklama\u010dn\u00ed \u0159\u00e1d upravuje postup p\u0159i uplat\u0148ov\u00e1n\u00ed pr\u00e1v z vadn\u00e9ho pln\u011bn\u00ed (reklamac\u00ed) v r\u00e1mci poskytov\u00e1n\u00ed \u00faklidov\u00fdch slu\u017eeb provozovatelem a elektronick\u00e9 komunikace prost\u0159ednictv\u00edm webu 7seven.cz\/cleaning.\u0158\u00e1d je vyhotoven v souladu s ustanoven\u00edmi \u00a7\u202f1810 &#8230; <a title=\"Reklama\u010dn\u00ed \u0159\u00e1d\" class=\"read-more\" href=\"https:\/\/7seven.cz\/cleaning\/reklamacni-rad\/\" aria-label=\"\u010c\u00edst v\u00edce o Reklama\u010dn\u00ed \u0159\u00e1d\">\u010c\u00edst d\u00e1l<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-55","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/7seven.cz\/cleaning\/wp-json\/wp\/v2\/pages\/55","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/7seven.cz\/cleaning\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/7seven.cz\/cleaning\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/7seven.cz\/cleaning\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/7seven.cz\/cleaning\/wp-json\/wp\/v2\/comments?post=55"}],"version-history":[{"count":1,"href":"https:\/\/7seven.cz\/cleaning\/wp-json\/wp\/v2\/pages\/55\/revisions"}],"predecessor-version":[{"id":56,"href":"https:\/\/7seven.cz\/cleaning\/wp-json\/wp\/v2\/pages\/55\/revisions\/56"}],"wp:attachment":[{"href":"https:\/\/7seven.cz\/cleaning\/wp-json\/wp\/v2\/media?parent=55"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}